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We know how important it is for our families to plan ahead, so here youll find a full list of school term dates and holiday dates. We kindly ask that family holidays are arranged outside of term time. If you need to request exceptional leave, please contact the school office.
At our school, every young person has a timetable that’s designed to help them shine. With small class sizes, plenty of staff support, and a wide mix of subjects, we make sure learning is engaging, supportive, and fun.
You can view each group’s timetable here:
The SS Hub – Available upon request
SS Dulwich – Available upon request
We want our young people to feel comfortable and confident at school, while keeping standards that are respectful and suitable for a learning
environment. We encourage individuality and self-expression through clothing, while asking everyone to follow a simple dress code:
No hats or hoods to be worn indoors
No face coverings (unless agreed with parents/carers for religious or medical reasons)
No very short shorts or skirts
No tops that are low-cut, cropped, or show underwear/midriff
Footwear should be safe and practical for school activities
Our aim is to create a relaxed but respectful atmosphere where students can focus on their learning and feel part of the community.
We offer transport to and from education for students whose access to our centre may be a barrier to learning. Our dedicated 12-seater Solid Steps minibus provides safe, reliable pick-up and drop-off to ensure every learner can attend consistently and comfortably.
Our SS Dulwich students are provided with a freshly prepared lunchtime meal made onsite by our in-house chef. We offer a warm, homely menu with a variety of delicious Caribbean-inspired dishes, nutritious options and rotating weekly specials. Each meal is designed to be comforting, culturally familiar, and balanced to support students’ wellbeing throughout the school day. We can also cater for dietary needs, allergens, and personal preferences to ensure every learner enjoys a safe, enjoyable, and nourishing lunchtime experience.
To keep all students safe, parents and carers must provide all required medication every day, including EpiPens, inhalers and any prescribed medicines. Students cannot attend without their emergency medication.
What Parents Must Do
Send medication in original packaging with the student’s name and dosage clearly shown.
Hand medication to staff on arrival, students should not carry medication unless agreed in their care plan.
Inform us immediately of any new allergies, medical conditions or changes to medication.
Allergy Information
Please provide full details of:
Allergies (food, medication, environmental)
Dietary needs
Medical conditions
Any emergency plans from your GP or nurse
Our Responsibility
Staff are trained to store and administer medication safely.
All medication is logged and kept securely onsite
Brixton Site
Assistant Head of Provision: Ms Sianne Austin
Address: [Insert full Brixton site address here]
T: [Insert contact number]
Dulwich Site
Head of Provision: Nicola Brown
11A Turney Road, West Dulwich, London SE21 8LX
T: 020 3649 1396
📧 Email: nicolabrown@solidsteps.org.uk
📧 General Enquiries: info@solidsteps.org.uk
Complaints and Safeguarding Concerns
We take complaints and safeguarding concerns very seriously.
For any general concerns or complaints, please contact the relevant Assistant Head of Provision or the Head of Provision directly.
For any safeguarding concerns, please contact one of our Designated Safeguarding Leads (DSLs):
Dulwich Site: Nicola Brown and Pinny Seo
Brixton Site: Sianne Austin
If your concern relates to a member of staff, you may also contact the Local Authority Designated Officer (LADO):
Lambeth LADO
📧 lado@lambeth.gov.uk | ☎️ 020 7926 4679
Southwark LADO
📧 lado@southwark.gov.uk | ☎️ 020 7525 3297
Lewisham LADO
📧 lado@lewisham.gov.uk | ☎️ 020 8314 7280
If you are not satisfied that your complaint has been handled appropriately, you may escalate it to Ofsted:
📧 Email: enquiries@ofsted.gov.uk
☎️ Tel: 0300 123 4666
✉️ Address: Ofsted, Piccadilly Gate, Store Street, Manchester, M1 2WD
Full details of our Complaints Policy and Safeguarding Policy are available on our website or upon request from the school office.
We know how important it is for our families to plan ahead, so here youll find a full list of school term dates and holiday dates. We kindly ask that family holidays are arranged outside of term time. If you need to request exceptional leave, please contact the school office.